Emotional Intelligence
This agenda provides a balance of theory and practical exercises to ensure participants leave with actionable skills to enhance their emotional intelligence in the workplace.
Objective
- Understand the key components of emotional intelligence (EI)
- Develop self-awareness and emotional regulation skills
- Enhance empathy, social skills, and communication in the workplace
- Learn how to use EI for conflict resolution and team collaboration
Pre-Requisite
- NA
Target Audience
- Suitable for All
Course Outline
- 6 Sections
- 15 Lessons
- 1 Day
Expand all sectionsCollapse all sections
- Session 1 : The Fundamentals of Emotional Intelligence3
- Session 2 : Self-Awareness and Self-Management3
- Session 3 : Social Awareness and Empathy3
- Session 4 : Communication and Relationship Management3
- Session 5 : Emotional Intelligence in Leadership and Teams3
- Session 6 : Final Reflection & QA0
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