Assertive Communication
This training will help participants build confidence, improve communication, and foster a more collaborative and respectful work environment.
Objective
- Understand the principles of assertive communication and difference between passive and aggressive styles
- Learn techniques to express opinions, needs, and boundaries confidently and respectfully
- Develop strategies to handle difficult conversations and conflicts assertively
- Improve active listening skills and practice assertive communication in various professional scenarios
Pre-Requisite
- NA
Target Audience
- Suitable for All
Course Outline
- 6 Sections
- 18 Lessons
- 1 Day
Expand all sectionsCollapse all sections
- Session 1 : Understanding Communication Styles3
- Session 2 : Techniques for Assertive Communication4
- 2.0The “I” statements technique for expressing thoughts and feelings without blaming others
- 2.1The importance of body language, eye contact, & tone in assertive communication
- 2.2Active listening skills to ensure understanding and respect in conversations
- 2.3Maintaining emotional control and staying calm during stressful interactions
- Session 3 : Managing Difficult Conversations Assertively4
- Session 4 : Setting Boundaries and Saying No4
- Session 5 : Role-Play and Practice3
- Session 6 : Final Reflection & QA0
About Us
We’re all about making technology training exciting, impactful, and truly worth your time. Our programs are crafted by expert SMEs and delivered with precision to help you master the skills that matter. Established in 2004, Colossal has been on a mission to transform tech learning. We’re here to give you the tools to unlock real business value and stay ahead in the fast-paced digital game.
2026 © Colossal Software Technologies PVT LTD